Welcome to the ANSED Exhaust Gas Diagnostics software support page. The following information is available:

  • Click here for the training and user manual that provides help to use this software
  • Click here for the glossary of terms used in the software
  • Click here for a list of answers to technical questions you might have when using the software 

If you still require support after reading these help files:

  • If you have a technical enquiry relating to using the software, please email support@ANSEDsoftware.com
  • If you have a billing enquiry please email support@ANSEDsoftware.com 
  • If you have a query about using the Kane diagnostics analyzer please call our Technical Support Line on 1-888-717-1333. This support desk is available  Monday through Saturday 8:00am - 9:00pm (East Coast Time). Please bear in mind this support desk is dedicated to supporting the analyzer hardware kit and will not be able to help you with software related questions